Privacy Policy

Mewar Dairy
Effective Date: [10.04.2026]

1. Introduction

Mewar Dairy (“we,” “our,” or “us”) operates the website https://www.mewardairy.in. We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable laws including:

  • Information Technology Act, 2000 (India)

  • Digital Personal Data Protection Act, 2023 (India)

  • General Data Protection Regulation (GDPR)

  • California Consumer Privacy Act (CCPA)

2. Information We Collect

We may collect the following types of personal data:

a. Personal Identification Information

  • Name

  • Phone Number

  • Email Address

  • Delivery Address

b. Location Data

  • GPS location (via application or browser permissions)

c. Usage & Technical Data

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking data

d. Preference Data

  • Dietary preferences

  • Order history

3. How We Collect Information

We collect data through:

  • Direct input via signup/login forms

  • OTP or password-based account creation

  • Cookies and tracking technologies

  • Third-party login integrations (if introduced in future)

  • Analytics tools such as Google Analytics and Facebook Pixel

4. Purpose of Data Collection

We use your information for:

  • Processing and delivering milk orders

  • Monthly billing and account management

  • Customer support

  • WhatsApp communication and marketing

  • Loyalty programs and offers

  • Improving website performance and user experience

5. WhatsApp Communication

We may send transactional and promotional messages via WhatsApp.

  • Users can opt out anytime using the unsubscribe option provided

  • Continued use of our services implies consent for communication

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic

  • Improve user experience

  • Deliver targeted advertisements

You can manage cookie preferences through your browser or our cookie consent banner.

7. Sharing of Information

We may share your data with:

  • Delivery partners for order fulfillment

  • Payment gateways (e.g., Razorpay, Paytm)

  • Analytics providers (e.g., Google Analytics)

  • WhatsApp Business API providers

We do not sell your personal data to third parties.

8. Payment Information

All payments are processed securely through third-party payment processors.

  • We do not store any card, UPI, or banking details on our servers

9. Data Retention

We retain personal data only as long as necessary.

  • All customer data is permanently deleted after one (1) month of inactivity or service completion

10. Data Security

We implement appropriate security measures including:

  • SSL encryption

  • Secure hosting infrastructure (Hostinger)

  • Restricted access to data

However, no method of transmission over the internet is 100% secure.

11. User Rights

Under applicable laws, you have the right to:

  • Request correction of your personal data

  • Request deletion of your data

  • Withdraw consent at any time

To exercise these rights, contact us using the details below.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

13. International Users

Our services are intended for users within India only. We do not target or offer services to users outside India.

14. Third-Party Services

We may integrate with third-party tools such as:

  • Firebase (future use)

  • Payment gateways

  • Analytics tools

  • WhatsApp Business API

These providers have their own privacy policies.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

16. Grievance Officer

As per Indian IT laws, the Grievance Officer details are:

Name: Mr. Rakesh Sharma
Phone: 9216049153
Email: complaint@mewardairy.in

17. Contact Information

Mewar Dairy
Plot No G-76, RIICO Industrial Area
Growth Center Hamirgarh
Bhilwara – 311001, Rajasthan, India
Contact Us – Post you Query

18. Jurisdiction

All disputes arising out of or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Bhilwara, Rajasthan.

19. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.